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When you sign up for eStatements you will begin receiving your account statement online instead of in the mail. An email notification will be sent to you each month when your statement is available to view online.
No, when you sign up for eStatements you will not receive a paper statement in the mail. If you would like to continue to receive your paper statement, and you would also like to receive an email notifying you when your new account information is available to view online, you can sign up for the Statement Information Available email alert in the Priority Alerts section of the site.
No, eStatements are FREE to our online customers.
Your eStatement will be a PDF version of your actual printed statement. You can click to it from the Account Detail section of DirectCardAccess.com. You must have Adobe Acrobat Reader to view it in this format. You can download the latest free version of Adobe Acrobat Reader at Adobe.
Yes, you can choose to send your eStatement notifications to up to two email addresses per account.
Yes, your eStatement will be in a PDF format so you will need Adobe Acrobat Reader to view it. You can download the latest free version of Adobe Acrobat Reader at Adobe. You will also have the opportunity to download it when you sign up for eStatements.
If you have any questions concerning your eStatement, Contact Us.
If you have not received an email notifying you that your statement is available to view online, we may have an outdated email address on file for you. Please go to the Manage Profile page in the eStatements section of the site, check your email address and update it if necessary.
If your email address is correct and you are still not receiving your eStatement notification, Contact Us.
We do not send your actual statement through email, instead we send you an email notification that your eStatement is available to view online. You must then log on to our secure web site where your account information is protected by 128-bit encryption technology.
To sign up for eStatements, select the eStatements option in the Account Services section of the site. Once you accept the terms of the eStatements Agreement, you will specify the email address to which you would like your eStatements sent. You will begin receiving eStatements with your next statement cycle.
At any time you can return to eStatements in the Account Services section of the site and choose Manage Profile to turn eStatements on or off.
At any time you can return to eStatements in the Account Services section of the site and choose Manage Profile. Here you can update the email addresses to which your eStatements are being sent.
You will begin to receive eStatements and stop receiving paper statements with your next statement cycle. If your statement has recently cycled, you may receive one last paper statement before electronic statements begin.
You will receive an email notification when your new eStatement is available to view online. This email will contain a link to log on to the secure online banking section of the site. Once logged on, you will be taken directly to your most recent online statement.
The email notification will contain a link that will take you directly to your most current eStatement. You may also access the PDF of your eStatement by clicking on the View Statement link on the Account Detail screen.
To save your eStatement, click on the View Statement button on the Account Detail page and choose the Save button in Adobe Acrobat Reader.
To print your eStatement, click on the View Statement button on the Account Detail page and choose the Print button in Adobe Acrobat Reader.
Credit Card statements are available to view for up to seven years of past statements online. You can request a copy of past statements in the Account Services section.
If you did not find the answer you were looking for or have a comment, Contact Us.